It's good to feel supported

We provide compassionate domiciliary care in your own home and supported living services within the community, offering personalised support for adults aged 18–65+ to live independently with dignity and confidence.

Flexible support, tailored to you.

Our Services

Support That Fits Your Life

Whether you need care at home or support in a shared living environment, we provide flexible services designed around your individual needs.

Domiciliary Care

We provide planned support visits in your own home, delivering reliable, person-centred care that helps you maintain independence, comfort, and control over your daily routine.

Supported Living

Tenancy-based support within shared accommodation, helping individuals develop independent living skills while supporting emotional wellbeing and mental health recovery.

Personal Care

Dignified support with daily personal care routines, delivered respectfully and compassionately in line with individual preferences.

Medication Support

Safe medication prompting and management to support your prescribed treatment and overall wellbeing.

Community Access

Support to access your community, attend appointments, and take part in social activities that matter to you.

Life Skills

Building confidence and practical skills for everyday living, including cooking, budgeting, and managing daily routines.

Ready to discuss your care needs?

We're here to help you find the right support for you or your loved one.

About Us

Empowering Lives, One Person at a Time

Empowering Lives Support Ltd was founded with a simple belief: everyone deserves to live with dignity, choice, and the support they need to thrive. We provide compassionate, person-centred care across two key service areas.

Our domiciliary care services bring professional support directly to your home through scheduled visits, helping you maintain your independence in familiar surroundings. Our supported living services offer tenancy-based support in shared accommodation, empowering individuals to build skills and live more independently within the community.

Our Mission

To deliver reliable, dignified care that safeguards wellbeing while promoting independence and personal choice in everything we do.

What We Offer

Our Services in Detail

Comprehensive care and support tailored to your individual circumstances, whether at home or in a supported living environment.

Professional care delivered through scheduled visits to your own home. Our trained carers provide the support you need while helping you maintain independence in familiar surroundings.

Personal Care

Assistance with washing, dressing, and grooming delivered with dignity and respect.

Medication Support

Safe prompting and administration support to help you manage your medication routine.

Meal Preparation

Nutritious meal planning and preparation tailored to your dietary needs and preferences.

Mobility & Transfers

Safe support with moving around your home, transfers, and maintaining physical comfort.

Companionship

Friendly conversation and social interaction to combat loneliness and improve wellbeing.

Tenancy-based support in shared accommodation or your own flat. We help you develop the skills and confidence to live as independently as possible within the community.

Daily Living Support

Establishing routines that promote independence and structure in daily life.

Life Skills Building

Learning practical skills like cooking, cleaning, budgeting, and self-care.

Community Access

Support to attend appointments, access services, and participate in community activities.

Emotional Support

A listening ear and guidance to help navigate challenges and celebrate achievements.

Learning Disability Support

Specialist support for individuals with learning disabilities or autism, tailored to individual needs.

FAQ

Frequently Asked Questions

Find answers to common questions about our services and how we can support you.

What is the difference between domiciliary care and supported living?

Find answers to common questions about our services and how we can support you.

The right choice depends on your individual needs, preferences, and circumstances. If you want to stay in your current home and need help with specific tasks, domiciliary care may be ideal. If you’re looking for a more structured environment to develop independence skills, supported living might be better. We offer free consultations to discuss your situation and help you make an informed decision.

Simply get in touch via phone or our contact form. We’ll arrange an initial conversation to understand your needs, followed by a comprehensive assessment. From there, we create a personalised support plan and match you with suitable care staff. The whole process is designed to be straightforward and supportive.

Absolutely. We regularly review care plans to ensure they continue to meet your needs. As circumstances change—whether you need more support or are ready for greater independence—we adjust your care plan accordingly. Flexibility is central to our approach.

All our staff undergo thorough recruitment checks including enhanced DBS checks, reference verification, and qualification validation. They receive comprehensive training in safeguarding, moving and handling, medication, and person-centred care. We also match staff to clients based on personality and interests where possible.

We provide services across our local area. Please contact us directly to confirm whether we can support you in your specific location. We’re always happy to discuss your needs even if you’re outside our usual coverage area.

We take all concerns seriously and have a clear complaints procedure in place. You can raise concerns directly with your care coordinator, through our office, or via our formal complaints process. We respond promptly and aim to resolve issues to your satisfaction while using feedback to improve our services.

We are committed to protecting your privacy and comply fully with data protection legislation. Personal information is only shared with those who need to know to provide your care, and with your consent where required. All records are stored securely, and staff receive training on confidentiality and data protection.

Contact Us

Get in Touch

We’re here to answer your questions and discuss how we can support you or your loved one. Reach out today for a friendly, no-obligation conversation.

Phone

07459909665

Email

hello@empoweringlives.co.uk

Address

160 Milton Road, Stoke on Trent, ST1 6HT

Office Hours

Monday – Friday: 9:00am – 5:00pm Care
services available 24/7

Send Us a Message

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